FREQUENTLY ASKED QUESTIONS
Why does my hot water cylinder overflow from time to time?
When water is heated it expands; this is called thermal expansion. When heated from cold, the volume of water can increase by as much as 3%. For a 180L hot water cylinder, this could be as much as 5.4 litres. Hot water cylinders are designed to relieve expanded hot water through an open vent pipe on the roof or by way of a relief valve and pipe to an outside wall or drain. There have been a number of cases where these vent or relief pipes have been blocked off by owners trying to stop the dripping. In some cases, where a secondary safety vacuum break was not fitted, the water cylinder has exploded with devastating consequences. Walls and roofs have been blown off and houses moved on their foundations. These days, cold water relief valves are installed to the inlet side of the hot water cylinder to save hot water.
To test whether your dripping relief pipe is experiencing normal thermal expansion, or if it has a faulty valve:
- Turn off the power supply to the tank for five minutes.
- If the dripping stops, this is normal thermal expansion.
- If the dripping continues, the valves are probably faulty.
Can I lower the thermostat on my hot water cylinder to 55 degrees Celsius, rather than installing a tempering valve?
No. Hot water must be stored at over 60 degrees Celsius to prevent the growth of legionella bacteria in the hot water tank. A tempering valve is fitted to the hot water outlet to lower the temperature to 55 degrees Celsius before it is consumed.
Why should I install a tempering valve to my hot water cylinder?
The Building Code requires that the temperature of hot water delivered to sanitary fixtures used for personal hygiene purposes like showers, baths and basins should not exceed 45 degrees Celsius for rest homes, schools and early childhood centres, and 55 degrees Celsius for all other buildings. A tempering valve reduces the temperature of the hot water that is stored in your hot water cylinder before it is consumed.
If I install a limiting valve, will it make my already poor hot water pressure drop even more?
No. If you have a low-pressure hot water cylinder that is restricted by a pressure-reducing valve, a limiting valve will not affect the hot water, only the cold. In fact, in some cases limiting valves improves the mixing of hot water in your shower.
Pipes rattle and bang all the time. What causes this?
The pipes may be inadequately clipped, or the water pressure could be too high and therefore need a limiting valve installed.
How long does installation take?
Most installations are completed within a day, but complex systems or additional plumbing work may require more time. We always aim to minimise disruption and finish the job as efficiently as possible.
What size cylinder do I need?
The size of your hot water cylinder depends on your household’s water usage and size. Our experts can assess your needs and recommend the perfect capacity to ensure adequate hot water supply.
How often should I service my cylinder?
We recommend annual servicing to keep your cylinder running smoothly and prevent potential issues. Regular maintenance helps ensure optimal performance and extends the lifespan of your system.
When should I replace my hot water cylinder?
If your cylinder is over 10-15 years old or showing signs of inefficiency, it's likely time for a replacement. Our team can inspect your system and provide guidance on whether replacement is necessary.
How much does it cost to replace a hot water cylinder?
The cost of replacing your cylinder depends on the type, size, and brand of system you choose. We provide upfront, transparent pricing to ensure you know exactly what to expect.
Why isn't my hot water cylinder working?
Common issues with non-working cylinders include faulty thermostats, heating elements, or water leaks. Our technicians can quickly identify the problem and offer reliable solutions to restore hot water.
BOOK YOUR JOB
Call (09) 263 7621 or complete the form below.
- Marleen ArmstrongI recently had a great experience with South Auckland Plumbing. They were incredibly efficient from the start, providing a quote based on pictures I sent them and then completing the job promptly the next day. What impressed me most was their honesty and integrity. After finishing the job, they discovered it was less extensive than originally thought and offered me a lower price than quoted. Instead of pocketing the extra money, they reached out to ask if I preferred a refund or a credit. I opted for the credit, which they graciously offered to hold for future services. I can't recommend South Auckland Plumbing highly enough. Their professionalism, honesty, and excellent customer service are truly commendable. Special thanks to Karen for her outstanding assistance throughout the process. If you're looking for a reliable plumbing service in the area, look no further!8/19/2024
Tuarau HuriThese Guys came out checked Gas Cylinder and the work done by BBPlumbing that leaked worse than first rang, I got so upset with for work to be done my carpets totally saturated but they did not care, Yes I was upset and desperate I contacted Sth Auckland Plumbing and they did a fantastic job highly recommend to anyone who needs work done properly don’t use anyone else now but Sth Auckland Plumbing they rock8/19/2024Chanelle and FelixWe would highly recommend anyone that needs plumbing work to 100% go through South Auckland Plumbing. From calling Charlie to organise a quote through to the work being completed by Des and his team it was made so easy and stress free. After having so many bad experiences with other plumbers it has been so nice to finally find a team that is so professional and easy to deal with. You are now our go to for any plumbing jobs, thank you so much!8/19/2024Fiona McDonaldFantastic service. I had leaking hot water pipe. All sorted with in 15mins . Plumber was so helpful. Keep up good work South Auckland Plumming. Highly recommend. . Thank you.7/19/2024Deanna SkinnerThis is the fourth time we have used South Auckland Plumbing and will continue to use them. Their service is outstanding.7/19/2024Jing RaoQuick action, worry-free and premium service!7/19/2024 - Davorka ZivkovichWe have used SA Plumbers twice in the past 6 mths. They have been very professional, able to sort out our issues promptly, were great with communicating the issues with us and very friendly. Amazing business to deal with.7/19/2024PaulPrompt and friendly service from South Auckland Plumbing6/19/2024Matt CGreat company, easy to book, and well priced. Jack did a great job. Thanks again!4/19/2024John MaifeaI am writing to express my sincere gratitude for the exceptional service provided by Karen from South Auckland Plumbing, along with Desmond, the plumber she promptly arranged to assist us. Yesterday, we found ourselves in a dire situation when a handyman's error resulted in the installation of the wrong shower during a full bathroom renovation at my place. As my elderly father, who requires 24/7 care due to his light dementia and enlarged prostate, relies heavily on his daily showers, the lack of hot water was an immediate concern for our family. Upon contacting Karen after midday, she swiftly coordinated Desmond's visit, and within just two hours, he was at our doorstep. Desmond's professionalism, efficiency, and empathy were immediately evident as he assessed the situation and identified a quick and effective solution. Not only did he rectify the issue promptly, but he also took the time to ensure my elderly parents felt comfortable and reassured throughout the process. Desmond's exemplary service, coupled with Karen's exceptional responsiveness and dedication to customer satisfaction, truly exceeded our expectations. Their attention to detail and genuine concern for our well-being during a stressful situation is a testament to the outstanding quality of service provided by South Auckland Plumbing. I wholeheartedly recommend South Auckland Plumbing to anyone in need of plumbing services, knowing they will receive nothing short of excellence and professionalism. Please extend my heartfelt appreciation to Karen and Desmond for their outstanding contributions. Thank you once again for your prompt assistance and unwavering commitment to customer satisfaction. Warm regards, John Maifea4/19/2024Tash WhitlowWe use South Auckland Plumbing services for our business MINT Auckland if we require a quick repair to be done. Always the best of service, easy to deal with and efficient response time. Thank you team!3/19/2024Carolann DempsterThe team at South Auckland Plumbing are great! Very quick response time and came over on the same day. Mike is very helpful. Would definitely recommend for all your plumbing and gas fitting needs3/19/2024
- christine havilandThank you for a great job done. From contact to completion, the company did a great job with communication and estimate of time of arrival for the tradesman. Kelvin arrived introduced himself and got started. He worked above and beyond to get the outcome complete faced with an extra dilemna , he worked in a small space in some intense heat. Well worth it and reasonable, acceptable costs. I can recommend and will definitely be a return customer.3/19/2024Christine RangerBack in September 2023 our daughters cafe had the gas califont stolen overnight. The awesome team at South Auckland Plumbing were on call. They sorted a new califont & came & installed it all within 3 hours on a Saturday so she was able to stay open. We are so grateful to them for their speed & professionalism 👍😊12/19/2023Karen GranthamAnother great review from a satisfied customer: "I have been using South Auckland Plumbing since 2017 and have found all dealings with this business to be a pleasure. Always prompt and reliable service and high quality workmanship from skilled tradesman. So easy to contact via email or phone and you always get a timely reply. Keep up the great work. Highly recommended" Michael Smith KR Michael".10/16/2023Joanne RootExcellent job done in bathroom drain, have used South Auckland Plumbing over the years and have always been pleased with each job done : we definitely are happy customers thanks !!10/13/2023Joe PA very good service on our hot water cylinder and explained the job they done and what to expect. Thanks again10/11/2023Hamish GordhanUsed South Auckland Plumbing for the second time as I’d previously used them and was happy with the service. Called for a couple non urgent jobs and plumber was booked in for the next day. Very happy with the responsive and level of service provided. Definitely recommend them.10/02/2023
- Peter LI have been using this team for many years since I moved to South Auckland. They are professional and reliable. This time Des came to install shower head, bathtub and new vanity in my bathroom. I am very happy for his hard works and brilliant plans.10/02/2023Steve McCoyGreat response and service. Really stepped up to the mark to assist me. Much appreciated.9/16/2023Donna CarterI have used Sth Akld Plumbing a few times now, always professional and prompt. Such a helpful team. I have never been made to feel like I was anything less than their most important customer every time I have been helped by them. Highly recommend!!!8/16/2023Helena GoodinI would like to acknowledge Des and his professionalism throughout the day; he was an absolute pleasure to deal with. The service and quality of work undertaken by him with the assistance of Rose was first rate and their consideration of our property coupled with an exceptionally tidy work environment was appreciated. Both Des and Rose are an asset to South Auckland Plumbing!8/16/2023Royce brownExcellent Plumbing Service! I'm thrilled with the service I received from South Auckland Plumbing! Karen's communication was fantastic, and the plumber fixed the leak in less than an hour, just a day after scheduling. Aside from the outstanding service, I was also pleasantly surprised by the reasonable pricing. It's refreshing to find a plumbing company that doesn't overcharge and delivers top-notch work. Highly recommended!8/16/2023Erin BellamUsed these guys for my bathroom and kitchen renovation, last plumber had made a few mistakes and these guys fixed them right up and had such a positive attitude. Would definitely recommend them.7/16/2023
- Maureen GoodwinJust want to send a shout out to Des from South Auckland Plumbing Ltd who was outstanding! Communicated clearly, showed me want the issue was and got on with it. Wore booties on his shoes when inside and cleaned up afterwards. Des was excellent and would highly recommend Des and South Auckland Plumbing limited to all my family and friends! Use these guys if you have a plumbing issue!! Can't recommend enough.6/16/2023Sammy DhaliwalI have used South Auckland Plumbing many times now and really appreciate their timely response, great comms and top notch quality. Thanks Karen ... you and your crew are awesome.6/16/2023JTThey are very fast and efficient! Karen who took my call is awesome and makes sure she has everything sorted and kept me up to date with updates. Awesome group4/16/2023Louis SoliaCalled to improve hot water pressure, came on time and very efficient, professional trade quality job, don't need a plumber often but very happy to support a local company.4/16/2023Anita BishopThere was no hot water rang South Auckland Plumbing Ltd. They repaired the thermostat in our hot water cylinder. Very impressed with Karen , whose customer and communication skills via mob and email kept us informed every step of the way, answered all our questions. I would definately recommend this company to anyone needing plumbing work done, very reliable company, reasonable cost well within my budget . Thanks South Auckland Plumbing Ltd.3/16/2023Alf FilipainaI have used the plumbers on many occasions and will be using them for many more. Professional and efficient, what more can you ask.3/16/2023
- Murray LeabournVery prompt response to the request for service, issue corrected promptly with very good communication.3/16/2023Maria DowSouth Auckland Plumbing (Ramarama) fantastic to deal with, quick to responded to my emergency, very happy with the result highly recomend them. Thank you1/29/2023Tammy AtwoodYou guys do awesome work! Got our heater gravity tank changed to a normal system and just the other day had a leak under the house in such a small area to fit into and it got sorted within a few hours. Always professional and friendly! - met a few of your guys now. Keep up the great work you guys do 🙂10/29/2022Ev WilliamsDear South Auckland Plumbing, We are thrilled that your guys sorted us out and we now have heaps of hot water! Many thanks Mike and Ev Williams10/16/2022Butterfly WingsAmazing service! Super fast and affordable.10/16/2022Brenda AfamasagaExcellent service, reasonable prices. They have done a few jobs for us, so I highly recommend this company.10/16/2022
- Andrew ChapmanHad a leaky shower mixer, water going everywhere. South Auckland Plumbing turned up within a couple of hours when others would not. Thanks guys!10/16/2022Janice PartingtonExcellent service.10/16/2022louisa tangVery helpful and friendly service.10/16/2022Morgan CollaineVery helpful with a request for info! Thank you!10/16/2022TharunHighly rate south auckland plumbing! Called in for a leaking pipe, quick response. Showed up the next day and fixed it in a hour or so. Work was neatly done, price was responsible compared to other plumbing experiences i’ve had.10/16/2022Andrudh JokhanCan do attitude, great service, not easy to get under my house to install a long 80mm drainpipe and connect to the mains but the guys from south Auckland plumbing did it without any fuss .they left my property very tidy as well highly recommend this company 👍👍👍 Andrudh Jokhan.10/16/2022
- yunesh narayanA+++service very nice lady at the customer reception and the plumber CHASE is super fast and knows what is doing .very friendly aswell.8/03/2022
Just called these guys as i needed urgently and they just responded promptly.
One of the best plumbing services in Auckland probably.
FIXED MY WATER LEAK VERY PROFESSIONALLY
Chase is the man
HIGHLY RECOMMENDED A+++++ THANKYOUGraeme NortonAll their people were knowledgeable, and responsive, they had the parts to complete the job based on the information I provided. Great Service and you know what is happening at all times7/28/2022kragbolsThank you very much for the excellent service.7/19/2022
I appreciated the plumber's feedback after finishing the job and the prompt invoicing.
Will use you guys again in the future.
I will also recommend you guys.Margaret FrenchWe want to thank you for the prompt professional service provided to us today. After initially phoning another company and being told they couldn’t see us until next week we found you by searching online. We were thrilled you were able to come the following day and all went smoothly as I was phoned in advance to give me time to get to our premises to meet Glen. He diagnosed and sorted out our problem quickly and even gave me an idea on what costs might be included if we were to replace our hot water cylinder in the future. He checked our water meter to make sure the leak was not continuing and tidied up when he left.6/30/2022
Thank you for the great service.Lisa CalcottIt's not very often these days I get such exceptional service where it prompts me to write a review, however this is the case with SAP. I have used them on many occasions and every time it is the same, truly fantastic service.6/03/2022
This time I had a leak with my hot water cylinder and was concerned as to whether someone could come the same day as it was a Friday before a long weekend.
Well wasn't I pleasantly surprised when Karen, with the lovely phone manner told me one of their team would be here within the hour. Then I had the very friendly team member Terry arrive with a smile and fixed the leak in no time. I must say the whole experience made my day. If only all companies you dealt with were the same.
I highly recommend SAP if what you want is prompt, efficient, good quality service at a reasonable price.
Well done to the team at SAP once againOlive FaalenuuThank you so much.5/26/2022
My husband gave amazing feedback from the job your plumber did and really enjoyed his company also.
Will definitely recommend you guys. - Kerstin WatsonSuch a pleasure to deal with this company, why haven't I found you guys sooner! From the first contact and instant friendly reply, ease of booking the job... to the outstanding service.4/28/2022
Des was lovely, took all the stress away and did a great job replacing the kitchen tap and fixing the toilet cistern (didn't need replacement yet, thanks Des) . All the time explaining and communicating and did everything with much care.
I finally found a plumber I can trust (had bad experiences before).. Payment was also super easy via eftpos on site. Can't recommend enough. Thanks Des and SAP for a great job done 👍😊 I have peace of mind knowing who to call if my old house and its waterworks play up again in the future.Kaizad IraniVery Happy with the service. Professional job; great fitting and tidy. Stephen was friendly and professional. Highly recommend.4/12/2022Betsy StottIvan and Betsy Stott4/01/2022
South Auckland plumber Chase came late on second visit, as Management put us in the system but omitted to pass the message to Chase. Chase came late afternoon on Friday, quickly established where the unusual pipe leak was and what needed to rectify the problem. Chase returned on Monday afternoon, at an arranged time and efficiently repaired the leakage.
Chase is an excellent communicator and a credit to South Auckland plumbing. He is a friendly, polite person with us and has a very good rapport with his Apprentice and involved him in the whole job. We consider him a very good example for his apprentices to follow.Hein OosthuysenI reside in Takanini. The mixer in the main bath room started leaking. Water was flowing everywhere. I phoned the S.A.P. Ltd team at 8am on a Sunday morning!. I got my call answered with a friendly and help full voice.3/07/2022
The after hours technician came and repaired it in timely manner, without any hassle. - Good job team S.AP. Ltd -
I can definitely recommend the South Auckland Plumbing team
Will use them againKim de JongVery prompt service from the team at South Auckland Plumbing. Excellent service right from the start. Lovely guy came to install the water pump. Highly recommend South Auckland Plumbing.2/15/2022Mal TohiArrived day after inquiry which was very prompt. Arrived on time and completed job promptly. Super happy. Would call again.2/14/2022 - Raewyn AndersonGreat service. Really pleased with the result and really nice people. Highly recommended.2/10/2022DominoSuper nice guy, showed me how to fix the issue in the future. Really happy with the service.1/12/2022Chris DanieleExcellent service a few days before Christmas when I expected to struggle to find anyone available. Arrived promptly and did a great job.1/07/2022
Would definitely recommend and use again.Leanne John-AndrewWe are very pleased with this job thanks, and will definitely use you guys again.12/15/2021
Thanks so much, LeanneRoger BeddoesThe team were very quick to resolve the problem, a team was booked swiftly and they arrived earlier than the time they proposed. Once they identified where the leak was they sent the repair team in and the boys worked quickly and hard in a very hot shadeless driveway. Was very happy with all the stages of the work to completion.11/19/2021William Zhao HargisReally good service, the guy was efficient and very professional. Great job with fixing my toilet. The whole experience was very easy and nice. I would for sure using their service again. Thank you!10/31/2021 - Merrin McCreadieHave had ongoing plumbing problems at my house over some years. Prior plumbers never seem to fix the problem properly and some were just complete rip off artists..10/28/2021
I a SOOOOOOOOO glad to have found South Auckland Plumbing
All of the plumbers they have sent out to me have been amazing and great at explaining what the trouble is and how they are fixing.
Their last visit yesterday got to the bottom of a pressure issue and the plumber took time to explain the situation and show me the test that they were running. Super happy with their service!James CarrollMy water bill went crazy when I had some people staying with me earlier this year, but after they left the water bill was still crazy and I couldn't figure out why. I found a water leak inside the wall coming out the boards on the side of my house yesterday so I asked them to come and they did later that day. They fixed the issue and the bill was really reasonable. I'm very happy with the job.10/28/2021Kim SamuelsI highly recommend Chase and Liam from South Auckland Plumbing Ltd. We called SAP to fix our pressure valve and stabilize our toilet and were given an appointment following our phone call in the next two days. SAP sent Chase and Liam to assess the situation, and not only did they remedy both problems, but they also provided us with fantastic and speedy service. If you're looking for two informative, professional, and friendly plumbers, these are your guys!10/22/2021
We will definitely be in contact in the future.😊
Thanks again,
Kim.Lisa McTavishGreat job replacing my old dishwasher. Guys turned up when expected with a courtesy call first. Job was done fast and efficiently, even with my dogs trying to ‘help’ all the way through!10/22/2021
Definitely be using again if I have any other plumbing jobs and happily recommend to friends.Betsy StottSouth Auckland plumber came promptly, quickly established what needed to be done and efficiently repaired the leakage.10/10/2021
Chase is an excellent communicator and a credit to South Auckland plumbing. We think he is a very good example for his apprentice to follow.Ani PeteraAwesome job Des and partner (just as well your partner is thin). You guys found the problem and got it fixed in no time. Happy customer. 🙂10/01/2021 - Dhinesh NarayanPrompt ,efficient, Friendly & a professional team ! highly recommended !9/23/2021
Job done on time ! Thanks to Team Glen and KarenSanja PetrovicHighly professional team. Promptly helped us with a big water leak. We thoroughly recommend them9/19/2021David IngI've used South Auckland Plumbers around 6 times over the last year and been happy with their service every time.9/08/2021
Each time they got the job finished same day (small jobs) and at a great price.
My experience is that they show up on time and communicate if they cant make it.
At the end of a job they also give me some insights into what they've fixed, the parts they use and any advice they think is useful.
We've used other plumbers and generally get an expensive bill or they have to come back later as they don't have the parts.
Would totally recommendFelipe De Marchi BernardiGlen was very professional and a nice dude to deal with. We are very happy with the service provided and will recommend SAP to anyone wanting to get the job done.7/27/2021Hatchy_PlayzThese guys did a fantastic job repairing our water pressure on our shower and fixing the leaks and they were very informative as well. Top plumbing services. Excellent.6/29/2021hix efalaimoWhat a fantastic ,professional ,reliable, onto it tradesperson Chase is .Thankyou for having this person in your business. He was transparent in what he was undertaking kindd nd thoughtful done a fantastic job and cost was so reasonable. I will definitely be using this company again because of Chase. Thanks again. 🙂6/15/2021 - Andrew NodwellBroken water pipe fixed by Chase quickly and professionally...was greatly impressed by the whole service and happy to have this company as my "go to" plumbers from here on.5/31/2021John MillerVery happy with the service.5/20/2021
Will definitely use again.Neicy PopsVery helpful and professional! Highly recommended. Thank you for helping us out!5/07/2021Ramari Bristowe-MurrayThank you for solving our 3-4 year water issue, it’s bliss to have good running water 💦 Achieved in a day? Very efficient thank you 😊4/21/2021
Peter WilkeningGreat service. Had a pipe burst, causing a geyser in the back lawn during the 4th lockdown. Desmond came and fixed it within two hours, fast friendly professional service and at a good price. Highly recommend.3/02/2021Lorraine Stewart GanterEasy to book. On time. Des went above and beyond to sort out a tricky faucet problem. Thank you 😊2/23/2021 - Brett WilsonGreat service. The serviceman could work to the limited space available and finished product was great1/27/2021Kai GardensThanks so much for your fast, efficient & professional response each time I call. Phoned late Tuesday afternoon, you were here Wednesday morning. Chase offered a great option which saved me $'s, was professional, efficient, informative & cleaned up at end of job. You always offer reliable & professional service.1/20/2021Nathan YoungFast professional plumbers, these guys are great. Will use again and recommend them to others.1/17/2021kim KaneExcellent prompt service and reasonable rates. Great communication. I will definitely be using again. Thanks!1/05/2021Fritha ParkesI always use South Auckland Plumbers.1/04/2021
They are efficient, friendly, courteous and professional.
They quote accurately, arrive when they say they will (or call if they need to change the time by a little) and I have found them to be helpful, knowledgeable and give clear explanations for what they have done, without talking down to me.
Asa woman on my own who knows nothing about plumbing except that water comes from a tap (hopefully!), this aspect of their service is really important to me.
Over the years I have had several plumbers from South Auckland Plumbing do work for me and they have always provided excellent service.
The office woman Karen is also prompt, friendly and helpful.
If you live in South Auckland, i highly recommend their service.
Five stars from me!!Brad MowerWe had an urgent need of assistance and have used South Auckland Plumbing previously so called them again. From booking the job fairly early in morning through to completion mid afternoon the service was second to none.12/10/2020
The Plumber was clear and explained everything throughout along with best course of action, job was completed with the minimum of fuss and clear advice was provided to avoid similar problems in the future.
Would throughly recommend South Auckland Plumbing to anybody in need of Plumbing assistance.
Brad - Sammy DhaliwalI used South Auckland Plumbing for the first time. Appreciated their very quick turnaround of a massive job of 3 X Toilets.11/24/2020
Thank you and Highly Recommended.Rochelle GrayWe work with SAP regularly and find them a very professional company to deal with. The team are very knowledgeable and efficient.11/23/2020
Keep up the good work team.
Aaron & Rochelle
MMA Home Maintenance Ltdvaughan o'malleyFast and friendly service, price was less than I expected and end result ended up working great and improving my shower pressure. Great team to deal with.10/12/2020David IngPositive: Punctuality, Quality, Responsiveness, Value9/25/2020
I've used South Auckland Plumbers around 6 times times over the last year and been happy with their service every time. Each time time they got the job finished same day (small jobs) and at a great price. My experience is that they show up on time and communicate if they cant make it. At the end of a job they also give me some insights into what they've fixed, the parts they use and any advice they think is useful. We've used other plumbers and generally get an expensive bill or they have to come back later as they don't have the parts. Would totally recommend
Billie-jean LaingPositive: Professionalism, Punctuality, Quality, Responsiveness, Value9/25/2020
The service I receive from South Auckland Plumbing is by far the best I've received in a while. I have requested their assistance on 3 seperate occasions over the last 2 years to fix different plumbing related issues. Some of these issues have been quite urgent for me and each time I have dealt with them, they have been quick to respond and send one of their friendly crew out to my house to assist. I will definitely continue to use them in the future. I highly recommend them!Paula SkiltonPositive: Professionalism, Punctuality, Quality, Responsiveness, Value.9/25/2020
I have used South Auckland Plumbing for years. They are my go to for all my Plumbing needs. Always friendly, Professional, prompt services. Stress free. Keep up the great service. Highly recommend. - Rachel HumePositive: Professionalism, Punctuality, Quality, Responsiveness, Value9/25/2020
We have used South Auckland Plumbing multiple times over the past few years and will keep doing so. Always a great experience! Very responsive, great communication, good value. We are happy customers 🙂Eric DyasonPositive: Professionalism, Punctuality, Responsiveness9/25/2020
Replaced Ajax valve on hot water cylinder and also another valve. Turned up when they said they would. Friendly and professional. Would use again - ThanksRob FeaseyPositive: Professionalism, Punctuality, Quality9/25/2020
Came to property during lockdown, great service . Professional, friendly and. on time.Fonz LeatPositive: Punctuality, Quality, Responsiveness, Value9/25/2020
South Auckland plumbing are awesome. They came to our emergency quickly after we put a spade through our water pipe and fixed it promptly. Cheers South Auckland Plumbing you guys are life savers!Paul MuolloThe few times we have had to use South Auckland Plumbing they have been outstanding. TurnEd up when they say they would. Explained what the issue was and what the options were to repair. Karen in the office is awesome when it comes to communication. Cheers Paul9/25/2020Sue KillianPositive: Value9/25/2020
Great to have a tradie company that charges a fair price for a good job. Thanks guys. Highly recommend and will use again. - Tam VoSouth Auckland plumbing were excellent. They responded to our call quickly and the plumber who completed the job was super friendly. The only downside was that he bombed our toilet because of the steak and cheese pie I gave him for lunch hahahaha. Sorry mate, I didn't know you couldn't eat dairy. Their quote for the job was about 40% less than some other plumbers we contacted. Would highly recommend.9/25/2020Lucy LiPositive: Quality, Responsiveness, Value9/25/2020
I’ve used South Auckland Plumbing for quite a few times now. I’ve found them to be very professional and communication has been really good. Would definitely recommend!Thomas GardnerPositive: Punctuality, Quality, Responsiveness, Value9/25/2020
south Auckland plumbing are great plumbers. they always leave I tidy site and complete jobs quicklyAlana CarpenterPositive: Punctuality, Quality, Responsiveness, Value9/25/2020
Have used South Auckland Plumbing on several occasions and they have never let us down. Always show at the scheduled time, always on par with their quotes, professional and reliable.Christine LowrieWe found South Auckland Plumbing to be very honest and reliable. Andrew, the plumber who was on-site was competent, helpful and friendly. Would highly recommend this business.9/25/2020Matey CroftVery reliable, honest and efficient service. Admired how much respect Andrew displayed by removing his shoes every time he came back inside from being under the house. He took the time out to explain the damage and solution. Received a phone call from Karen to advise me that I would receive a refund as the work didn't take as long as I was quoted. How's that for honesty. I wouldn't hesitate to use their service again or recommend them. Thank you South Auckland plumbing.9/25/2020 - David IngI've used South Auckland Plumbers around 6 times times over the last year and been happy with their service every time.8/13/2020
Each time time they got the job finished same day (small jobs) and at a great price.
My experience is that they show up on time and communicate if they cant make it.
At the end of a job they also give me some insights into what they've fixed, the parts they use and any advice they think is useful.
We've used other plumbers and generally get an expensive bill or they have to come back later as they don't have the parts.
Would totally recommendBillie-jean LaingThe service I receive from South Auckland Plumbing is by far the best I've received in a while. I have requested their assistance on 3 seperate occasions over the last 2 years to fix different plumbing related issues. Some of these issues have been quite urgent for me and each time I have dealt with them, they have been quick to respond and send one of their friendly crew out to my house to assist. I will definitely continue to use them in the future. I highly recommend them!8/05/2020Paula SkiltonI have used South Auckland Plumbing for years..They are my go to for all my Plumbing needs. Always friendly, Professional, prompt services. Stress free.7/16/2020
Keep up the great service. Highly recommendDonna Maree ParkinsonThe service we received from Chase was outstanding. Friendly, helpful, positive and an asset to your company - he represents you well.7/14/2020Megan LynchThanks guys - very informative and friendly staff. Great service.6/19/2020Daniel RajekSouth Auckland Plumbing came out twice in the last couple of weeks to do various job at my home and the service was brilliant and great workmanship. Thank you Karen & Desmond i would definitely recommend you guys.6/18/2020 - Rachel HumeWe have used South Auckland Plumbing multiple times over the past few years and will keep doing so. Always a great experience! Very responsive, great communication, good value. We are happy customers 🙂5/20/2020Carolyn McLeanGreat service, on time and trusted professionals. Highly recommend!5/04/2020Jonelle McNeillExcellent service in an emergency (no hot water). Super quick response, loveliest plumber ever and really affordable cost. So appreciative of the amazing service. Thank you 🙂4/23/2020Annette Sainesuse these guys regularly. very prompt service and extremely trust worthy1/05/2020Beach UthWe had a flood in our laundry and needed to run new pipe, South Auckland Plumbing came and sorted it in no time, they are awesome🤙🏾1/04/2020Thomas GardnerSouth Auckland Plumbing are great plumbers. they always leave I tidy site and complete jobs quickly1/03/2020
- Lesley FordGreat company to work with - very professional, fast, reliable and friendly. Highly recommend12/12/2019Tam VoSouth Auckland plumbing were excellent. They responded to our call quickly and the plumber who completed the job was super friendly. The only downside was that he bombed our toilet because of the steak and cheese pie I gave him for lunch hahahaha. Sorry mate, I didn't know you couldn't eat dairy. Their quote for the job was about 40% less than some other plumbers we contacted. Would highly recommend.12/11/2019Paul WischnowskyGreat service would recommend to anyone. Based in Palmerston North needed a job done urgently.11/20/2019
Gave me a time did job and came in under quote.
PaulKaren SmithPrompt and efficient service by both Karen in the office and plumber Stephen. A job very well done. Highly recommended. Thanks for your help 🙂9/26/2019Cameron VernonThe team at South Auckland plumbing go above and beyond the call of duty, They were given a task daunting to most ( very technical underfloor heating setup), and on top of that a very un realistic timeline due to being let down by other subcontractors and they tirelessly worked multiple weekends to not only complete the job but at a finish standard high enough for my OCD.7/02/2019
Cant praise enough and have enjoyed the experience along with looking forward to more future business with such a great team!Paul MuolloIn the past few weeks we used South Auckland Plumbing to repair and replace the main water line between the house and the meter. Their communication, advice and quality of workmanship was excellent. We had used them previously for other jobs and every time we have had the same experience. Thoroughly recommend them. Thanks6/28/2019 - Dave FlettSouth Auckland Plumbing replaced our hot water cylinder and also fixed a leak causing water to pour through the ceiling in our kitchen. A very stressful few days which Matt, Ian, Karen and the team helped us through. Plus - the new cylinder looks awesome (weird I know - but it really does!)5/31/2019Coral GriggsThe staff are friendly & willing to help out to the best of their ability. The receptionist is pleasant & gets the plumber to you as fast as she can. The work was great & they couldn’t do enough for us. Happy to have them do other work for us as or when we require them.12/13/2018Kolotau Malia AhokavaWe are renovating our kitchen and had to have the hot water cylinder relocated, the kitchen sink, dishwasher and fridge plumbed. Plumbers are extremely professional, friendly, fast and reliable. They also left the site tidy and did more than what was expected. Communication with admin staff / plumber was awesome and we are very pleased with the results. Highly recommended!10/09/2018
Thanks guys �Carol StewartCan highly recommend South Auckland Plumbing. Found their service to be professional, extremely knowledgeable, cleaned up after themselves and would not hesitate to use or recommend them for any job big or small.3/29/2018Leeanne BurdonFantastic service. Arrived at the time they advised and Andrew explained in detail what the issue was and how he was going to resolve it.10/16/2017
Couldn’t ask for a better experience.
Will be calling them again when required and recommending them to others.Jay SwainsonSouth Auckland Plumbing has been amazing. We have been renovating our bathroom and due to things being done in stages they have been able to work in with our timeline making it happen. Plumbers being sent out have been professional, courteous with great workman ship and prices are very reasonable. Would defiantly use them again and recommend them. Thanks for all your help 🙂8/21/2017 - Anna TawhaiBooked plumber for 9:00 a.m here at8:45 a.m done the job efficiently good customer service would use them again if needed I will give out contacts to family an friends MERRY XMAS South Auckland Plumbing12/02/2015
As registered Master Plumbers our work is covered by the Master Plumbers Guarantee for 12 months, giving you peace of mind.
Useful Links